Replies to your reviews, already written every morning. In your voice.
Google, Booking.com, Tripadvisor, Expedia, Hotels.com and Vrbo in one place. You read, copy and publish: in a few minutes you have answered everyone.
Free, no account: paste your Google listing link and get three replies already written.
- Learns from your real replies
- Negative reviews first
- Older reviews too
Great location, but we waited 40 minutes to check in after a long trip.
Thank you for flagging this, Amanda: a 40-minute wait isn't the welcome we aim for, and we're sorry. We're reviewing check-in staffing at peak arrival times so this doesn't happen again.
What it looks like
Reviews from every platform in one place, each with a draft ready to check. The images come from the demo, which you can open too.
How it works
Connect your listings
Paste the links of Google, Booking.com, Tripadvisor, Expedia, Hotels.com and Vrbo. We read the reviews and the replies you already wrote, to learn how you answer.
Every morning the drafts are there
One for each new review, in the guest's language with a translation for you. Negative reviews come first.
Read, copy and publish
Fix what you want or ask for another version. Copy and open copies the reply and opens the platform: paste and you are done. We never publish anything on your behalf.
Why ChatGPT is not enough
Google helps you on Google. We help on every platform, in your voice.
| By hand | ChatGPT | Stellar Reviews | |
|---|---|---|---|
| Platforms | One at a time | Copy and paste every review | Google, Booking.com, Tripadvisor, Expedia, Hotels.com and Vrbo together |
| Your voice | Yours | Generic, explained again every time | Learned from the replies you already published |
| New reviews | You look for them | You look for them | We read them every day |
| Negative reviews | Found if you read them all | No warning | On top, with an outline to complete |
| Guest languages | Up to you | Yes, if you ask | In the guest's language, with a translation for you |
| Team | Everyone on their own | Everyone on their own | Owner, operators and view only, each with their role |
Pricing in short
From €24 a month, VAT included. The Free plan stays free forever.
14 days with the Premium features and 10 drafts, free and with no card. Then you choose, or stay on Free.
Questions
Are replies published automatically?
No. We write the drafts, you read them and publish them on the platform. No reply goes out without you.
Can people tell it was written with AI?
Drafts learn from the replies you already published, so they sound like you. There is no visible sign in the published reply: a public check only tells whether a text comes from Stellar Reviews, never from which property.
Does it work with Booking.com?
Yes. We read Booking.com reviews and write the draft; you publish it from the Extranet or the Pulse app, because Booking.com does not accept replies from other tools.
How do I pay, and who issues the invoice?
You pay by card through Link, Stripe's payment service, which sells the service as reseller and sends you an invoice or receipt for every payment.
Where does the data go?
Database and servers in Europe (Frankfurt). The AI (Anthropic) and the emails go through providers with GDPR safeguards, listed in the Sub-processors. Reviews and replies are not used to train the AI.
Can I cancel any time?
Yes, from the app in two taps. The plan stays active until the end of the paid period, then you move to Free without losing anything.
How many reviews are included?
It depends on the plan: from 3 replies a month on Free to 300 on Business. They are all on the Pricing page.
What if I never replied to reviews?
That is fine: we start from the most recent and the negative ones, and the month's unused replies go to older reviews. You choose the tone in Voice.
See what we would write for you
Paste your Google listing link: we send you last year's statistics and three replies already written.
Try it on your reviews