Version 2026-09-23
Sub-processors
Version 2026-09-23. Providers that process personal data on behalf of Stellar Reviews customers, as set out in section 7 of the Data Processing Agreement. Any addition or replacement is notified to customers by email at least 30 days in advance.
| Provider | Service | Data location | Transfer safeguard |
|---|---|---|---|
| Apify Technologies s.r.o. (Czech Republic) | Extraction of public reviews from platforms | EU | No transfer |
| Anthropic Ireland Ltd (Ireland) | AI model (Claude) for drafts and translations | EU and USA | Standard Contractual Clauses; inputs and outputs kept 30 days and not used for training |
| Neon Inc. (USA) | Managed database | EU (Frankfurt, on AWS) | Standard Contractual Clauses |
| Vercel Inc. (USA) | Hosting of the application and engine | Functions in the EU (Frankfurt); global delivery network | Data Privacy Framework and Standard Contractual Clauses |
| Plus Five Five Inc., "Resend" (USA) | Sign-in and notification emails | USA | Data Privacy Framework and Standard Contractual Clauses |
Independent controllers
These parties do not process data on behalf of customers, but for their own purposes:
- Link (Stripe): sells paid plans as merchant of record and processes payment and billing data under its own privacy notice.
- Google, TripAdvisor, Booking.com and the other platforms: publish the reviews and are their controllers; Stellar Reviews has no contractual relationship with them.